Privacy Policy
Effective May 8, 2026
Melo is a journaling app that turns short text entries into ambient music. We've designed it to ask for only what we need to make that work, and to keep your entries private to you.
Short version: we store your account, the words you write, and the audio Melo generates from them. We don't sell your data, and we don't show your entries to anyone but you. You can delete your account and entries at any time.
Who we are
Melo is operated by Stephan Kop ("we", "us"), based in the Netherlands. For privacy questions, you can reach us at hello@melo-journal.nl.
What we collect
- Account info: your email address (or Apple/Google sign-in identifier) and a unique account ID.
- Journal entries: the text you write or dictate, the date, and any photo you choose to attach.
- Generated audio: the music tracks Melo creates from your entries.
- Subscription status: whether you have an active Melo Plus subscription (managed via Apple).
- Basic technical data: device type, OS version, and minimal logs needed to debug crashes. We do not use third-party analytics or advertising SDKs.
What we don't collect
- We don't track your location.
- We don't read your contacts, calendar, or other apps.
- We don't sell or share your data with advertisers.
- Voice transcription happens on-device using Apple's Speech framework. The raw audio of you speaking is not sent to our servers — only the text you confirm.
How we use it
- To create the ambient music for each entry.
- To show you your entries on your calendar and let you play them back.
- To compile a year-end album of your tracks.
- To process your subscription and grant access to Melo Plus features.
- To respond when you contact us for support.
Service providers
We use a small number of trusted providers to run Melo. They process data only on our behalf:
- Supabase — stores your account, entries, and audio files.
- OpenAI / generative audio APIs — receive your entry text to generate the music for that entry. They do not retain it for training.
- RevenueCat — manages subscription state on top of Apple's payment systems.
- Apple / Google — used only if you sign in with those providers, or to receive your purchase via the App Store.
Data retention and deletion
We keep your entries for as long as your account is active. You can delete an individual entry at any time from inside the app. To delete your account and all associated data, email hello@melo-journal.nl from the address on the account, and we'll remove everything within 30 days.
Your rights
If you're in the EEA, UK, or California, you have the right to access, correct, export, or delete your personal data, and to object to certain processing. Email hello@melo-journal.nl and we'll handle the request within 30 days.
Children
Melo is not directed at children under 13. We do not knowingly collect data from children. If you believe a child has signed up, contact us and we'll delete the account.
Security
Data is transmitted over HTTPS and stored encrypted at rest at our provider. No system is perfectly secure, but we work to keep your data safe and to be honest with you if something goes wrong.
Changes to this policy
If we change this policy in a meaningful way, we'll update the effective date above and, when material, notify you in the app or by email.
Contact
Questions or requests: hello@melo-journal.nl.